Terms Of Use & Services

The content charlienred.com, and all subdomains (collectively referred to as this ‘Site’) is owned by or licensed to Charlie & Red. Users may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this site without the permission of Charlie & Red. Users may view or print individual pages only for their own personal use. Use of this Site constitutes acceptance by the User of these Terms of Use, which take effect from the date of first access to this Site. Where the User wishes to use the Site or any content or material on the Site for purposes other than that permitted above, the User must obtain prior written consent from Charlie & Red or the consent of the relevant third-party for third-party content. Breaches any of these Terms of Use automatically terminates the Users rights to access the content and materials on this Site and the User must immediately destroy any downloaded or printed materials

Limitation of liability

The purpose of this Site is an information and e-commerce website for Charlie & Red to provide information about the company and to promote and sell products. This Site and any products purchased should only be used for information purposes. All content, products and services offered through this site are not to be considered as legal or professional advice and are to be used for personal entertainment purposes only. It is not professional advice and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action. Charlie & Red are not responsible for the Site’s accuracy or its fitness for a particular purpose or the reliability of the access to this Site. Charlie & Red are not liable for any damages or losses resulting from your use of or inability to use this Site. Charlie & Red do not guarantee that this site will operate free of error or that it is free from computer viruses or any other contaminating computer program.

Whilst this Site may be accessed and viewed via the internet throughout the world, Charlie & Red do not represent or warrant that the information on this Site or its operation complies with the regulatory regime of any country, other than Cyprus where Charlie & Red are located. If the User accesses this Site from locations outside of Cyprus the User does so on the User’s own initiative and at the User’s own risk. The User is responsible for compliance with local laws.

Intellectual Property Rights

The User acknowledges and accepts that there may be content, such as photographs or other materials, on the Site in which copyright, trademark, patent, trade secret, or other proprietary rights (Intellectual Property Rights) are owned by third parties and which are reproduced by permission of such third parties. The User may not copy any such copyright works or other third-party materials or content without the permission of the relevant Intellectual Property Rights owner.

Subject to this, the User acknowledges and agrees that all Intellectual Property Rights in the content and materials available on the Site vests in, and are owned by Charlie & Red unless otherwise indicated, including in respect of, or in connection with, but not limited to, the Site’s design, text, graphics, its selection and arrangement, and all other materials on or in the Site.

© Charlie & Red. All rights reserved.

The User may not copy, sell, rent, lease, license, sub-license, trade under, grant any rights in, transfer, distribute, time-share or otherwise assign to any third party any of the materials or content on this Site or any portion of this Site. Any unauthorised or restricted act in relation to the materials or content on this Site or any portion of this Site may result in civil proceedings and/or criminal prosecution.

Unauthorised access by Third-Parties

It is possible that third-parties (hackers) may access the Site and alter the Site’s content or place damaging materials or programmes on the Site, including but not limited to computer viruses, Trojan horses, worms, bots and other destructive elements. Charlie & Red will not be liable for any damage or loss arising out of or resulting from, any such unauthorised access to, alteration to, or modification of, information contained on the Site or infection of the Site in this way. It is the User’s sole responsibility to take protective measures to guard against computer viruses or other destructive elements.

Third-Party Links

The Site from time to time may incorporate links to other websites designed, maintained and operated by third-parties. Charlie & Red have not reviewed the third-party sites, links to which are provided for the User’s convenience only, and Charlie & Red are not responsible for the content or availability of these third-party sites. Users follow the links at their own risk. By linking to other third-party sites Charlie & Red in no way implies or endorses, is affiliated or associated with the third-party sites. The User must obtain authorisation to reproduce third-party material, including material on the Site and material accessible via any third-party site, from the relevant third-parties concerned. The User must not permanently store or otherwise copy any such third-party content or materials for wider distribution or commercial gain, without the express permission of the relevant third-party.

Changes to the Terms of Use

Charlie & Red may change the Site or these terms at any time by posting notice of the changes on the Site. By using the Site after Charlie & Red have posted the changes Users will be bound by the new terms. Users should, therefore, ensure that they read the terms each time they use the Site.

Governing law & jurisdiction

These terms and use of this Site are governed by and construed in accordance with the laws of the Republic of Cyprus and any disputes will be decided only by the Courts of the Republic of Cyprus.


Some of the products or services reviewed or mentioned use affiliate links, which means we receive compensation if you make a purchase and in some cases, we receive sample products or services, however, none of these links requires you to pay more for the product or service. The reviews or recommendations are completely our own opinion/s from personal use or knowledge of the product or service at the time of writing.



The User understands and agrees that, barring the extent required by law, Charlie & Red do not accept liability for erroneous or inadequate information supplied to us by the User. The User is responsible for the material provided to us for display on the website. Charlie & Red in good faith rely upon the information supplied and do not independently check the accuracy of the content submitted.

All content submitted will be reviewed prior to being uploaded to Charlie & Red’s website.  We reserve the right to deny the publishing of content as we see fit.

Orders: Children under the age eighteen (18) years may not place orders with Charlie & Red.  By accepting these Terms and Conditions the User acknowledges that they are over the age of eighteen (18) years. Should Charlie & Red suffer any damage or other losses as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor.

Payment: All payments must be received in full prior to any products being shipped.

Refunds And Problems:  If you are not 100% satisfied with your purchase, we will be happy to accept a return within the specified time period for a full refund. Purchases will be refunded up to 30 days after the date of purchase or for the length of the risk-free trial specified with a program purchase, whichever is longer. Products must be returned within 30 days of the refund request for a full refund. All returns must be in the condition you received them and include the original packing slip. We highly recommend you return the products using a tracking number. All transactions are conducted in Euros and no adjustment for changes in foreign exchange rates will be made. For support or to ask about refunds or any other concerns please email us at hey@charlienred.com.

The User understands that all information, such as comments, messages, text, files, images, photos, video, sounds and other materials posted on, transmitted through or linked from the website are the sole responsibility of the person from whom such content originated.

The User understands that we do not control and are not responsible for content made available through the website unless it originates from us. By using the website users may be exposed to content provided by third parties that is offensive, indecent, inaccurate, misleading or otherwise objectionable. Users use the website at their own risk and to the extent permissible at law we do not accept liability in this regard.

As a member, Users agree that they are responsible for any content submitted, posted or made available through the website via their account.  Users may not post (or allow) content to be posted from their account that:

  • they do not have the right to post;
  • is defamatory or in contempt of any legal or other proceedings;
  • is misleading or deceptive;
  • incites hatred or discrimination against any group of persons being a group defined by reference to colour, race, sex, origin, nationality or ethnic or national origins;
  • denounces religious or political beliefs;
  • includes religious or political material which is or is likely to be offensive;
  • is indecent, obscene, vulgar, pornographic, offensive or of doubtful propriety or of a menacing character or is likely to annoy or concern;
  • infringes any copyright, trademark, patent or other intellectual property rights;
  • contains any unsolicited or unauthorised advertising or promotional material;
  • contains viruses or similar software or data which is designed to interrupt, destroy or limit the functionality of any computer software or hardware; or
  • impersonates any person or misrepresents your relationship with any person.

We reserve the right, in our absolute discretion, to pre-screen, refuse or remove any content from the website without giving any reasons.

The User understands and agrees that we may retain server and backup copies of submitted content even if users have altered, removed or deleted the content from public display.

General Terms of Use

We will not be held liable for any delay in performing any of our obligations under this agreement if such delay is caused by circumstances beyond our reasonable control.

If any part of this agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this agreement and the severed part will not affect the validity and enforceability of any remaining provisions.

If we do not exercise or enforce any right or provision under this agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this agreement will only be effective if it is in writing and signed by us

The User is solely responsible for the activity that occurs on their account and must keep their account password secure.

The User may not use another member’s account without their permission.

The User agrees to notify us immediately should they suspect or become aware of any unauthorised use of their account or password.

The User agrees not to access (or attempt to access) any part of the website by any means other than through the interface provided by us.

The User agrees that they will not engage in any activity that interferes with or disrupts the website or the servers and networks that host the website. The User may not use data mining, robots, screen scraping or similar data gathering and extraction tools on the website except with written consent from Charlie & Red.

The User agrees not to use, copy, distribute or commercialise content except as permitted by this agreement, by law or with our prior written consent.

The User agrees not to or attempt to, circumvent, disable or otherwise interfere with security-related features of the site or features that prevent or restrict use or copying of any content or enforce limitations on the use of the content therein.

The User understands and agrees that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.

To the extent allowed by law and except as expressed to the contrary in this agreement, we exclude all liability to anyone for loss or damage of any kind (however caused or arising) including consequential loss relating in any way to the content and/or website including, but not limited to, loss or damage users might suffer as a result of:

  • errors, mistakes or inaccuracies on the website;
  • the User acting, or failing to act, on any information contained on or referred to on the website and/or any linked website;
  • defamatory, harmful, offensive or unlawful conduct of any user of the website;
  • personal injury or property damage of any nature resulting from access to, and use of, the website.
  • any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;
  • any interruption or cessation of transmission to or from our website;
  • any bugs, viruses, Trojan horses or other malevolent code or communications which may be transmitted to or through our website by any third party; and/or
  • failures in relation to the merchantability or fitness for any purpose of any goods or services offered or provided on any linked sites.

We will not be a party to or in any way responsible for monitoring any transaction between the User and third-party providers of goods and /or services.

Except if and to the extent only required by law, we do not warrant to you, endorse, guarantee or assume responsibility for any goods or services advertised, offered by or acquired from a third party through the website or any linked website or featured in any banner or other advertising. Where any law implies a warranty into this agreement which may not be lawfully excluded, then to the extent allowed by law, our liability for breach of the warranty will be limited to the minimum remedy provided for in that law. To the extent permissible at law that liability will not exceed the price paid to Charlie & Red for the product or service in question.

If the User is found to be in breach of any of the terms and conditions of this site their page or listing can be removed without notice. No refunds will be given.

Supply/Termination Of Services: We will provide the services with due care and skill but do not warrant the User that the website will be provided without fault or disruption. Charlie & Red reserves the right to change the website at any time. We do not guarantee that users will be able to access the website in the same way or with the same equipment or software that was used prior to the change.


You understand that by entering your name and email address for our newsletter that you are subscribing to a free, no obligation email newsletter. This newsletter is offered as a free service by Charlie & Red and charlienred.com, and no purchase is necessary. If you have trouble subscribing or removing yourself from the free newsletter list, you may contact us here for assistance. By entering your information into the newsletter subscription fields you agree that you wish to be subscribed to this newsletter, and that you will make no threats, and take no additional action against Charlie & Red in the event you are unhappy that you subscribed or are not able to remove yourself from this free mailing list, and you agree that the small inconvenience of receiving this unwanted newsletter will cause you no personal, emotional, or financial harm whatsoever. You agree that you have opted-in to receive the newsletter by providing your name and email address on our website. If you do not wish to receive the newsletter, simply click on the unsubscribe link at the bottom of the newsletter. If you need further assistance, please contact us here or write to us at:

Charlie & Red, 8 Kiladon, 4607 Pissouri Bay, Limassol, Cyprus



Testimonials are all true, reflect the opinions and experiences of real users of Charlie & Red’s products, and are submitted to Charlie & Red voluntarily by customers/clients. If you would like to submit a testimonial to Charlie & Red you agree that it becomes the exclusive property of Charlie & Red which for example includes the rights to reproduce, edit (for length but not general content), and/or publish the testimonial, which may include your name or initials and city/state/country of residence. Some customers/clients that have submitted testimonials may have received an Charlie & Red product or service as a “thank you” in appreciation for the time they invested to write or record their testimonials. Thank you.